Saturday, March 29, 2008

The Emergency Assistance Industry

If you ever needed roadside assistance in South Africa, it is likely that you have come away disappointed from experience. It& 39;s not like the trailer services are not outside - just look around and you see them all sides: Sitting under a tree, parked in a busy intersection, just waiting for you to have an accident. Unfortunately, however, when his car breaks down and who urgently need help, they all seem to have disappeared. Call any of the services of assistance that seem to come free with everything these days (and obviously are not free at all) and you will see that delays of more than an hour are quite common. Would you believe even the occasional 24 hours of delay is not unprecedented. Imagine the scene: You are standing on the side of the road concerned about your car, or your family& 39;s safety, or to your next appointment, and the operator saying " Do not worry sir, our service provider will be there tomorrow! " In fact, if your car was below future would be better if directed to a mass grave just before you came to a standstill - as ridiculous as this may seem you would have several tow truck operators across to you as a rash before he could reach for your phone! More than 40 million people in South Africa have to deal with emergencies on a daily basis, whether it is medical, home-related, motor-related, mental trauma or pertaining to various legal issues. Most of them do not always know where to turn for help, or how to deal with basic issues of health and personal trauma. There is no doubt that deserves the support of the industry to change. The car public are still not exactly spoilt for choice, in addition to the AA groups and some less known, as McCarthy Club no more. Apart from AA, other companies such as reputation assistance Europ Assistance focus on the corporate assistance. However, the level of crime on the roads continues thus increasing need for better roadside assistance, more reliable response of all time and more responsibility. Estrada Assistance: Where it all began According to the AA the first car was the organization of the SA Automobile Club, formed in 1901 in Cape Town. This body began to lobby to improve roads and amenities for cars. The effect was a mere ripple on the pond for the car numbers grew slowly. The Anglo Boer War ended in 1902, the first car in Johannesburg was recorded in 1904, the first American imports arrived in 1906, and the first motor show was held in 1908. The local motor assembly began in 1923. In January of 1930 the Federation of Clubs and was settled reconstituted as the Automobile Association of SA. Assistance road: The current situation There are many examples of business assistance schemes, including those offered on a mandatory basis by several cars and insurance companies. If your vehicle is covered by an assistance of the manufacturer product (although under warranty) and / or its insurance company, an AA membership is sometimes considered necessary. But, it is accepted that the owners of vehicles (especially new) can now be covered several times over several schemes for assistance, with the result that a member AA could also be a member of the BMW-on-Call, Assist or Delta, or Santam Assist. While this is true, it is also a fact that the average age of more than 6 million vehicles in South Africa, today, is approximately 13 years (as reported by RMI). Most of these are no longer under warranty, and many of them are not even insured, so that means that they need not have access to a help desk reliable? Obviously not - in fact, the most vulnerable of individuals may own vehicles that fit this category, including students and the elderly. While price is a factor, clearly levels of service are even more important. Furthermore, what makes the care industry so different that the guarantees of any kind are not in order! Certainly, the services that are promised should be backed up - at least to the extent that there is a proposal on the table to reimburse the State should the service not be satisfactory. 40/FLAT Assistance sets new standards of care on the road, using your service provider network long to respond to emergencies in 40 minutes FLAT (80 minutes in outlying areas). It also facilitates access to other emergency services, such as emergency medical and legal assistance. apu zella



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